Hi I'm Drew 👋
I am a UX designer. I design data products.
I lead design for incident response and growth at PagerDuty.
Incident Response & Observability
An integrated approach to incident response within Splunk's Observability platform.
VictorOps Onboarding
We overhauled how our onboarding worked, from soup to nuts. The result was a >10% increase in paid trial conversions.
Pivotal Tracker Analytics
Agile project analytics for modern engineering teams.
Designing workflows through slack messages
A case study and deconstruction of my team's approach for designing Slack messages to manage incident response.
A UI designer's primer to responsive grids
How grid technologies such as Flexbox and CSS grid work, and how to incorporate them into your designs
How to measure product retention (stickiness)
A cohort-based approach for measuring retention of a feature or product.
How to manage design work in Pivotal Tracker
How to measure agile work through Pivotal Tracker.
